Mobile device app crashes are typically caused by low memory or other memory-related problems. Other elements that could be blamed for the issue include other malicious programs, flawed upgrades, and poor software (malware). All of these can cause an app to become damaged and unstable, which may be the cause of Snapchat connectivity troubles. The Snapchat app on your iPhone 8 may not be functioning properly or may constantly crash for any of these reasons.
Having stated that, when troubleshooting your equipment, you should think about checking into each of these aspects. I’ve outlined five of the most effective techniques and general fixes for the iPhone 8 Snapchat app issue that is manifested by frequent crashes as extra inputs. When troubleshooting your device, feel free to use the following walkthroughs as a guide.
Before continuing, be sure to visit our troubleshooting page because we have previously addressed hundreds of difficulties that our readers have experienced with their phones. Try to locate problems that are similar to yours on that page and feel free to utilize the remedies we proposed. It’s likely that we have already addressed the issue you are presently facing. Fill out our questionnaire about iPhone troubles and hit submit to get in touch with us if they don’t work or if you need further help.
First Solution: Clear Snapchat Then Restart.
Data corruption is one of the main causes of app crashes and malfunctions. The program’s memory may have had a specific data segment, such as cache or temporary data, that was corrupted and ultimately had an impact on how the app worked. Such problems, especially small ones, will probably be resolved by clearing the problematic program. As a result, adhere to the following instructions to remove the Snapchat app and/or any other background programs before relaunching Snapchat:
- Press the Home button twice quickly. It’s the same as when you double-click a program icon on the computer.
- On the next screen, you should see a list of recently used apps.
- Locate Snapchat from the list and then swipe up on the app to clear it.
Clear all background-running applications if there are any to ensure that none will interfere with Snapchat. Just carry out the same procedures as before.
Second Solution: Restart Your iPhone 8 (soft Reset).
On many smartphones, including your iPhone 8, a device restart or soft reset is frequently the first suggested fix for any minor bugs and software faults that randomly occur. It functions by fixing any software issues that are causing a particular app or the device itself to behave strangely or cease working. The internal memory’s data won’t be impacted by this. Here’s the procedure:
- Press and hold the Power or Side button for a few seconds.
- When you see the Slide to Power Off menu, release the Power button.
- Then drag the slider to the right. This will trigger your iPhone to shut down.
- After 30 seconds, press and hold the Power/Side button again, and then release it when the Apple logo appears.
Basically, it is just turning your iPhone off for about 30 seconds and then turning it back on. This can also help clear the internal memory of your device for smoother and better performance.
A force restart would be an alternative solution in case your iPhone 8 freezes as Snapchat crashes. It works the same as a soft reset but is carried out using hardware keys. And like a soft reset, a force restart does not affect your iPhone data too. Here’s how to force restart your iPhone 8:
- Press and quickly release the Volume Up button.
- Then press and quickly release the Volume Down button.
- Finally, press and hold the Side/Power button until the Apple logo appears.
Wait until your iPhone has finished restarting and then boots up to the Home screen. By then, try to launch the app again and see if it is already working properly and no longer crashing. If the Snapchat connectivity issues still continue, then move on to the next solution.
Third Solution: Disconnect Wi-Fi Then Reconnect.
There are specific requirements for Snapchat to work as intended on your device. Among the key requisites include processing power (CPU), graphical requirement, internal memory space/storage, software version, and Internet connection. While there are some hacks to post photo updates on Snapchat without an Internet connection, doing things with Snapchat offline can be a pain. There’s a tendency for errors to occur including posting failure and crashes. Online apps may tend to stop working and crash without having a stable connection to the server. To rule network connectivity issues out, try to turn Wi-Fi off and on shortly on your phone. Here’s how:
- Tap Settings from the Home screen.
- Tap Wi-Fi.
- Tap the Wi-Fi switch to turn Wi-Fi off. This will disconnect your iPhone from the wireless network.
- After 30 seconds, tap the Wi-Fi switch again to turn Wi-Fi back on.
- Alternatively, you can open the Control Center and then tap the Wi-Fi icon to turn Wi-Fi off and then on again.
Wait until your device is connected to Wi-Fi. When it’s connected, try to open Snapchat and see if it is already fixed. Or you can also enable Airplane mode for a few seconds and then disable it again.
This will help refresh your Internet connection and clear minor errors that might have caused your Internet to keep dropping. This could also help fix Snapchat connectivity issues on your iPhone 8.
Fourth Solution: Update Your Apps (if Applicable).
Bugs and malware can also be the main trigger as to why Snapchat couldn’t get work properly on your iPhone 8. In this case, the problem can potentially be resolved by updating the app. Updates usually contain bug fixes for security enhancements, thus keeping the app performing smoothly. If you haven’t configured your device to install updates automatically, then you will need to manually check for and install available updates for your apps. Here’s how:
- To get started, tap the App Store icon on the Home screen.
- From the App Store main screen, tap the Updates icon at the bottom right. A list of your apps with pending updates will then show up on the next screen.
- Tap the Update button next to Snapchat to install a new update for Snapchat.
- If multiple updates for apps are available, tap Update All to update all apps at once.
Wait until the apps are finished updating. To ensure that the recent app updates are properly implemented, restart your iPhone (soft reset).
Fifth Solution: Delete Snapchat Then Re-Install.
Some software problems particularly the ones categorized among other minor issues transpiring on certain apps like Snapchat can be dealt with by clearing cache or data from the errant app. Clearing cache will wipe temporary files stored on the app’s memory that might have caused conflict, making it unstable. In iOS, clearing cache and data from an app is done by uninstalling the application. That said, you may resort to uninstalling the erratic Snapchat app from your iPhone 8 and then reinstalling the latest version of the app for your device from the App Store.
- Tap and hold on to any app icon from the Home screen.
- When you see the icons start to jiggle, tap the X in the left corner of the Snapchat app. Doing so will delete or uninstall the app from your iPhone.
- Tap Delete to confirm the action.
Restart your iPhone afterward and then head back to the App Store, search for Snapchat, then download and install the compatible version of the Snapchat app for your iPhone 8.
Allow your device to finish installing Snapchat and then restart your iPhone when done. Performing a restart is recommended to make sure everything is properly implemented and for the recently installed app to work properly.
Seek More Help
Contact Snapchat Support or visit the Snapchat help center website to report the issue for further assistance and recommendations. Also, verify and ensure that your Snapchat account has no issues and that you’ve entered the correct account credentials. This is a must do if you have multiple Snapchat accounts, are prompted with login errors, and aren’t sure of the account information or login details to use. Relay any error messages or codes you see while attempting to run Snapchat as these will serve as clues on what went wrong and what needs to work on to fix the problem.
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