The 500 Internal Server Error is a fairly generic HTTP status code that indicates something went wrong on the server hosting the website, but the server is unable to specify what the actual issue is. Are You in Charge of the Web? If this problem is appearing on one or more of your pages, see Fixing 500 Internal Server Error Problems on Your Own Site at the bottom of the page for better guidance.
How You Might See a 500 Error
Because each website is permitted to personalize the message, the error message may be shown in a variety of ways. Here are several common ways that you might see the HTTP 500 error:
- 500 Internal Server Error
- HTTP 500 – Internal Server Error
- Temporary Error (500)
- Internal Server Error
- HTTP 500 Internal Error
- 500 Error
- HTTP Error 500
- 500. That’s an error
A 500 Internal Server Error may appear in any browser on any operating system, including on your smartphone, as it is produced by the website you are visiting. Like web pages, it often appears inside the browser window.
Cause of HTTP 500 Errors
Internal Server Error signals are a sign that something is generally incorrect, as we discussed previously. Most of the time, “wrong” refers to a programming problem with the page or website, but there is a potential that the issue is on your end, which we’ll explore below.
When an HTTP 500 error occurs on a server running Microsoft IIS software, more details regarding the precise cause are frequently presented. Seek out numbers following 500, such as HTTP Error 500.19 – Internal Server Error, which denotes improper configuration data.
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How to Fix the 500 Internal Server Error
Since the 500 Internal Server Error is a server-side error, as we hinted at above, the issue is likely not with your computer or internet connection but rather with the server hosting the website. Although unlikely, there could be a problem on your end; in that case, we’ll look at some things you can try:
- Refresh the website. By choosing the refresh or reload option, pressing F5 or Ctrl+R, or attempting the URL once more from the address bar, you can accomplish that.
- Even if the webserver is experiencing a 500 Internal Server Error, the problem might only last a short while. Reloading the page will frequently work.
- Be warned that numerous checkout attempts may result in multiple orders and multiple charges if the notice occurs during the checkout process at an online retailer. Although most retailers have built-in safeguards against this kind of behavior, it’s still important to be aware of.
- Delete the cache on your browser. It’s possible that HTTP 500 errors are being generated if there’s a problem with the cached version of the website you’re viewing.
- Internal Server Errors are not frequently caused by caching problems, however, occasionally the error will go away after deleting the cache. Don’t skip it because it’s such an easy and risk-free thing to try.
- Delete the cookies from your browser. By deleting the cookies connected to the website where you’re receiving the error, you can resolve several 500 Internal Server Error problems.
- Restart the browser after erasing the cookie(s), then try again.
- Instead, troubleshoot a 504 Gateway Timeout problem. It doesn’t happen often, but occasionally servers will generate a 500 Internal Server Error when a 504 Gateway Timeout message would be more suitable given the nature of the error.
- Another choice is to get in touch with the website. Although it’s likely that the site’s administrators are already aware of the 500 error, if you think they aren’t, letting them know will benefit both you and them (and everyone else).
- The majority of websites offer social network accounts for assistance, while a select handful even offers email and phone numbers.
- Keeping up with the outage on Twitter may keep you sane if it appears that the website is completely offline and you are unable to submit the 500 Internal Server Error message to the website. Twitter typically allows you to search for #websitedown, such as #gmaildown or #facebookdown.
- Return later. Sadly, the 500 Internal Server Error is currently undoubtedly a problem outside your control that will eventually be resolved by someone else.
If the 500 Internal Server Error message appears at checkout during an online purchase, it might help to realize that sales are probably being disrupted—usually a great incentive to the online store to fix the issue very quickly! Even if you’re getting the 500 error on a site that doesn’t sell anything, like YouTube or Twitter, as long as you’ve let them know about the problem, or at least tried, there’s little more you can do than wait for it out.
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Fixing 500 Internal Server Error Problems on Your Own Site
A 500 Internal Server Error on your website requires an entirely different course of action. As we mentioned above, most 500 errors are server-side errors, meaning it’s likely your problem to fix if it’s your website.
There are lots of reasons why your site might be serving a 500 Error to your users, but these are the most common:
- An error with permissions. Most often, improper permission on one or more files or directories is the cause of a 500 Internal Server Error. Most of the time, a PHP and CGI script with the wrong permissions is to blame in these situations. Typically, these ought to be adjusted to 07:55 (-rwxr-XR-x).
a timeout in PHP.
- An HTTP 500 error may appear if your script connects to external resources and those resources time out. If this is the root of the 500 issue, timeout rules or better error handling in your script should be able to help.
- Code mistake in the. htaccess file.
- Even if it’s less frequent, make sure the. htaccess file on your website is organized correctly.
If you’re using a CMS like WordPress or Joomla and see a 500 Internal Server Error, be sure to consult the respective support forums for more assistance. If you aren’t using a generic CMS, your web host (such as InMotion, Dreamhost, IONOS (1&1), etc.) may have more tailored advice for fixing the 500 Error.
More Ways You Might See an Internal Server Error
A Temporary Mistake (500), or simply 500, is commonly displayed when Google services like Gmail encounter an error. When Windows Update is at fault, the error displays as 0x8024401F or WU E PT HTTP STATUS SERVER ERROR. You may see a more detailed error message if the website reporting the 500 error is powered by Microsoft IIS.
|500 Internal Server Error List|
|500.0||Module or ISAPI error occurred.|
|500.11||The application is shutting down on the web server.|
|500.12||The application is busy restarting on the web server.|
|500.13||The web server is too busy.|
|500.15||Direct requests for Global. asax are not allowed.|
|500.19||Configuration data is invalid.|
|500.21||Module not recognized.|
|500.22||An ASP.NET HTTP modules configuration does not apply in Managed Pipeline mode.|
|500.23||An ASP.NET HTTP handlers configuration does not apply in Managed Pipeline mode.|
|500.24||An ASP.NET impersonation configuration does not apply in Managed Pipeline mode.|
|500.50||A rewrite error occurred during RQ_BEGIN_REQUEST notification handling. A configuration or inbound rule execution error occurred.|
|500.51||A rewrite error occurred during GL_PRE_BEGIN_REQUEST notification handling. A global configuration or global rule execution error occurred.|
|500.52||A rewrite error occurred during RQ_SEND_RESPONSE notification handling. An outbound rule execution occurred.|
|500.53||A rewrite error occurred during RQ_RELEASE_REQUEST_STATE notification handling. An outbound rule execution error occurred. The rule is configured to be executed before the output user cache gets updated.|
|500.100||Internal ASP error.|
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Errors Like the HTTP 500 Error
Due to the shared nature of server-side failures like 502 Bad Gateway, 503 Service Unavailable, and 504 Gateway Timeout, many browser error messages share a visual similarity with the 500 Internal Server Error message.
There are a variety of client-side HTTP status codes, such as the ubiquitous 404 Not Found. All of these and more can be found in our comprehensive list of HTTP Status Code Errors.
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