By providing free WiFi, American Airlines hopes to give customers a better in-flight experience. A little catch, though, is that the complimentary service will only be accessible on Viasat-equipped narrowbody planes from April 13 through May 25.
Making an Effort to Provide the Greatest Experience
Even though American Airlines’ narrowbody aircraft includes seatback in-flight entertainment, providing free in-flight connectivity is unquestionably a great way to keep customers occupied during long flights.
Beginning on April 13, American and Viasat will collaborate to offer customers a trial of the companies’ industry-leading high-speed WiFi on the majority of Viasat-equipped flights. Customers have the option of watching a brief commercial to access a free WiFi sample.
The airline will continue to provide entertainment alternatives that customers can stream for free directly to their own devices in addition to its WiFi offers and the trial supported by advertisements. The selection includes music, movies, TV shows, and a lifestyle channel with Rosetta Stone and Skillshare, two language learning platforms.
Possibility of A Long-Term Relationship
The Sponsored Advertisement Also Aims to Raise Awareness of American Airlines’ In-Flight Portal and Give the Airline a Better Understanding of The In-Flight Activities that Travellers Find Most Meaningful. However, a Third-Party Sponsorship Might Potentially Bring in Money to Support the Service, Much as How YouTube Advertisements Support the Video Streaming Platform.
The Plan Could Also Be Utilised as A Test by The Airline to Document the Different Sorts of Behaviour and Usage Based on The Length and Route of The Flight. American Airlines Could Better Target Usage or Offering Caps in The Future After the Trial Data Is Collected.
It’s Uncertain Whether American Airlines Will Make the Free Wi-Fi Onboard a Regular Feature. While Some Rivals Do Offer Complimentary Services, It Is Expensive to Deliver Connectivity at 36,000 Feet. Competitors Like Jet Blue Have Been Providing Such Services to Customers for A While, and It’s Been Claimed that Delta Air Lines Has Also Been Considering the Option After Switching from Gogo Wi-Fi to Viasat Wi-Fi Recently.
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Offering More Choices
Following a Renewed Collaboration with Expedia Group, the Airline’s Largest Third-Party Agency, American Airlines Now Offers More Alternatives for Passengers to Easily Customise Their Journey. This Is in Addition to Improving Its In-Flight Services.
In Addition to Many Years of Successful Flight Bookings Through an Existing Relationship Between the Two Businesses on Particular European Points of Sale, There Are Now North American Points of Sale. Both Businesses Will Then Be Able to Provide Customers with More Personalised Options.
As Stated with Delight by Neil Geurin, Managing Director of Commercial Partnerships for American Airlines: “passengers Will Now Have the Option to Choose Elevated Offers Like Main Plus or Complimentary Access to Main Cabin Extra, Preferred Seats, Preferred Boarding, and A Free Checked Bag in Addition to The Main Cabin Baggage Allowance.”
“We’re Happy to Strengthen Our Partnership with Expedia Group in Order to Give Clients More Options. NDC Technology Gives Travellers the Ability to Tailor Their Travel Experiences, Including Access to Upscale Travel Options. We’re Interested in Learning About the Good Things This Integration Has Enabled for Them.
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American Airlines Aims to Dazzle.
This New Partnership Between Two of The Industry’s Biggest Names in Travel Will Surely Change the Game. Future Higher Offers and Supplementary Alternatives, Including Carbon Offsetting, Will Also Be Possible Thanks to The Cooperation.
There Is No Doubt that American Airlines Wants to Make a Good First Impression on Passengers with The Free In-Flight Connection Trial that Will Be Available in The Upcoming Few Weeks and The Ongoing Collaboration with Expedia Group.
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